Airport Information

Check In Times:
For long haul flights which is mostly non european flights you need to check in 3 hours before your scheduled departure time.
For most European flights you would need to check in 2 hours before your scheduled departure time.
For flights within the UK and Ireland you need to check in 90 minutes before your scheduled departure time.

Baggage allowances are determined by the airline which you are flying with. It is advisable that you verify baggage allowances with the relevant airline when booking your ticket to avoid confusion or complications when checking in at the airport.

Left baggage facilities are available in all Terminals. This service is operated by excess-baggage.com. Open from about 5am or 6am untill 11pm. You can leave luggage at a cost of around £6.50 per item per 24 hours. Each item is security checked. You can contact Excess Baggage on +44 (0)208 759 3344 for further information.

Lost property is operated by excess-baggage.com. You can contact Lost Property on +44 (0)20 8745 7727

Porter Service facilities at the airport are free for travellers with special needs, elderly passengers and parents travelling alone with young children. Tips are not expected, or accepted, from these passengers.

Airlines operating at Terminal 1
Airlines operating at Terminal 2
Airlines operating at Terminal 3
Airlines operating at Terminal 4
Airlines operating at Terminal 5

Where can I find my driver upon arrival? ( Click link for more information)